We are available by telephone or email support seven days a week to both corporate and community staff. Support may include addressing a variety of clinical issues, including compliance questions, move-in/retention decisions, and responding to urgent clinical...
Ongoing development and maintenance of clinical services policies and procedures. Policies are maintained for each state to ensure regulatory compliance. Policies and procedures lay the foundation for a successful resident care program. Our policy development...
Routine and as needed clinical audits by a licensed nurse. Audits can include comprehensive clinical audits, medication audits, EMAR audits, regulatory compliance audits and memory care audits. Routine auditing is an important part of your quality assurance and...
Occasionally communities may run into issues, or a new community may need some additional focus to get it back on track. Our team of regional nurses are available to go onsite for training of community staff, responding to resident care concerns, and providing...
Our comprehensive quality improvement program includes tracking clinical indicators and reviewing incident reports for proper follow up. We will help you establish a QI process and report to track key clinical indicators that reflect the quality of service provided in...
